On December 6th we presented our MVP. This was a great opportunity to let people test our idea and also gain further insights.
The test took place in the B2 building of the Candiani Campus, on the ground floor. The goal of this test was to have a comprehensive overview of the overall Virgilio ecosystem experience and to understand whether certain aspects of the touch points were clear to users that had never seen our project.
Since the navigation experience within the the campus could only accommodate one user at a time, we decided to incorporate a maquette into the booth, which is an architectural model of the Policlinico di Milano. Multiple paths were traced inside the maquette. The user had to move the Vcompass within the maquette, following the instructions provided by the device to reach the correct destination. This was an alternative and playful way to test the Vcompass interface with a greater number of users.
In order to better communicate our concept we developed a video showing the functionalities and features of our system.
V Compass
V Map
V Point
Gallery
Results
During the testing session we gathered feedbacks and insights from our users and asked them to
leave sticky notes with what they liked, what they would improve and how they would improve.
Insights
Virgilio System
The overall experience is really appreciated by the users, who think the entire system is useful and intuitive.
However, the interaction between Vcompass and Vmap/Vpoint could be changed, in order to remember the users to exit from the personal area once they finished using the devices.
V Point
The interaction with the Vpoint is easy and the users find the device useful.
However, the UI could be clearer in order to make immediately understandable the direction the user has to take
V Compass
The navigation with Vcompass is intuitive and the device simple to use.
However, the device could provide more information and give also tactile/sound feedbacks.
Also the shape of the product could be improved.
V Map
The interaction with the Vmap is easy and the information provided are the ones that the user needs, except for the ‘step section’ that is considered unuseful.
The use of the map could be improved also for visitors, who don’t have access to their personal area
